Wholesale Terms of Sale and Site Terms of Use

Effective date: 25 October 2026 · Version 2026-10-25.v1

Introduction and Scope

These Terms govern use of velzori.com (the “Site”) and wholesale purchases from Velzori LLC (“Velzori,” “we,” “us” or “our”), company number LC014672927. “Buyer” or “you” means the business identified at checkout and, for representations about authority and Site use, the person acting for it. Our Privacy Policy explains our information practices.

Wholesale checkout is intended only for businesses purchasing products for legitimate business resale, not primarily for personal, household or consumer use. Describing a transaction as wholesale does not remove protections that applicable law makes non-waivable.

Business Purchaser Representations

By submitting a wholesale order, you represent that you are at least 18, have authority to bind the identified business, and provide accurate and current business, contact and delivery information. You represent that the products are purchased for resale and that certificate information is accurate, current, authorized and submitted in good faith. Promptly notify us if information changes or a certificate becomes inaccurate, revoked, expired or no longer applicable.

Wholesale Orders and Electronic Acceptance

Velzori Original is USD $2.99 per 16oz (473ml) bottle before applicable tax. The checkout minimum is 10 and maximum is 24 bottles. No wholesale application or approval code is required. Submit business details and the required resale certificate, certify the resale information, type the purchaser’s name, and affirmatively agree to these Terms and the Privacy Policy before continuing to payment. Review quantity, address, delivery service, shipping charge, applicable tax and total before paying.

The checkout records the accepted Terms and Privacy Policy versions/dates and a server-recorded acceptance time with the checkout/order reference. You may save or print these documents. Dated copies remain available at Terms version 2026-10-25.v1 and Privacy version 2026-10-25.v1. Your electronic acknowledgement is intended to evidence your agreement; it does not waive rights that cannot lawfully be waived.

Resale Certificates and Taxes

Velzori may review or reject a certificate and request clarification or replacement documentation. We may collect tax when required by applicable law or when documentation is insufficient. Uploading a certificate, entering an optional tax ID, or obtaining internal approval does not automatically make a transaction tax-exempt. Certificate approval is an internal recordkeeping determination, not a legal opinion or a government determination.

You remain responsible for the truth and legal validity of your exemption representations. To the extent permitted by law, you are responsible for taxes, interest, penalties or similar amounts arising directly from materially false, unauthorized, fraudulent or misused exemption information that you supply. This does not transfer responsibility for taxes caused solely by Velzori’s own failure to comply with applicable law, alter a taxing authority’s rights, or excuse Velzori’s legal duties.

Use the applicable official certificate and supply only information lawfully required for it. Do not enter Social Security numbers in ordinary business, optional tax-ID or support fields. Do not include an SSN in a certificate unless that applicable official certificate lawfully requires it; contact us for clarification before providing unnecessary sensitive information.

Order Acceptance and Seller Cancellation

Your submission is an offer to purchase. Submitting payment information, a successful payment, or an automated acknowledgement does not by itself constitute final order acceptance or shipment confirmation. Subject to mandatory law, Velzori accepts an order when we expressly confirm acceptance or dispatch it. We review paid orders before fulfillment.

Before fulfillment, we may reject or cancel an order for legitimate reasons such as unavailable inventory, incorrect pricing or configuration, suspected fraud or abuse, invalid business or resale information, shipping restrictions, regulatory or compliance requirements, or technical errors. We will communicate the cancellation through the contact information provided. If we cancel a paid order before fulfillment, we will refund the payment attributable to the cancelled goods, including associated shipping and tax as appropriate, to the original payment method. We do not retain payment for goods we cancel without a lawful basis.

Shipping, Dispatch and Tracking

Checkout supports U.S. shipping addresses. Available USPS Ground Advantage and USPS Priority rates are shown for your address and quantity. Our normal dispatch target is 1–2 business days after verified payment, subject to order review and availability. This is an estimate, not a guaranteed dispatch or delivery date. Carrier transit estimates begin separately from our processing/dispatch time and are not guaranteed by Velzori.

Our fulfillment operator provides tracking information after dispatch. A label or payment confirmation alone does not establish carrier handoff. Contact us about missing tracking, a delivery that has not arrived, or stalled tracking; you need not wait for a delivery that has not occurred to report a problem.

Events Outside Reasonable Control

To the extent permitted by law, a party is not responsible for a delay or failure to perform caused by events outside its reasonable control, including severe weather, carrier interruptions, governmental actions, natural disasters, labor or supply disruptions, and comparable events. The affected party should provide reasonable notice and take reasonable steps to reduce the impact and resume performance. This provision does not excuse legally non-excusable duties, applicable refund obligations, or retaining payment indefinitely for unfulfilled goods. Contact us to discuss delayed orders and available cancellation or refund rights.

Buyer Cancellation Requests

You may request cancellation before a shipping label is purchased or the order ships, whichever happens first. Contact us promptly with your order reference. We check fulfillment status and confirm the outcome; a request alone does not establish that cancellation occurred. This operational cutoff does not override a cancellation or refund right required by applicable law.

Commercial Inspection, Claims and Refunds

Inspect deliveries in a commercially reasonable manner promptly after delivery. Report obvious shortages, incorrect items and visible transit damage within 7 days of delivery, with your order reference and reasonably available details or photographs. This notice period does not waive non-waivable rights or prevent reporting latent defects, product-safety issues, recalls or injuries discovered later. Report those issues promptly after discovery, and do not consume or resell a product you reasonably suspect is unsafe.

For an accepted commercial claim, Velzori may choose an appropriate remedy, such as replacement, credit or refund, where permitted by law and without displacing a remedy the law requires. Contact us before returning products for instructions. Opened beverages are not accepted for ordinary discretionary returns; this does not exclude lawful defect, safety, recall or injury claims. Approved refunds are processed manually through the original payment method; processing times depend on the payment provider. No term permits withholding a refund required by law.

Handling and Resale Responsibilities

After delivery, the Buyer is responsible for appropriate storage and handling, following product instructions, and complying with applicable resale and business requirements. Do not sell products that are damaged, tampered with, recalled or otherwise unsuitable for sale. Do not alter Velzori labeling or make unauthorized product, health or other claims. Follow recall and safety instructions issued by Velzori or applicable authorities. These responsibilities do not disclaim Velzori’s responsibility for defects or conduct legally attributable to Velzori.

Website Availability and Disclaimers

TO THE EXTENT PERMITTED BY LAW, THE SITE AND GENERAL WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE WEBSITE ACCESS. You are responsible for your internet access and compatible equipment. These website provisions do not disclaim product-sale warranties, excuse inaccurate product representations, or override the protections below.

Product Warranties and Mandatory Duties

Products remain subject to applicable express and implied warranties and non-waivable legal duties. These Terms do not disclaim merchantability or fitness for a particular purpose, product-safety obligations, or responsibility for an unsafe or defective beverage attributable to Velzori. Any remedy limitation below applies only to the extent legally permitted, including applicable Uniform Commercial Code rules on unconscionability and failure of a limited remedy’s essential purpose.

Limitations for Commercial and Economic Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, VELZORI’S AGGREGATE LIABILITY FOR DIRECT COMMERCIAL OR ECONOMIC DAMAGES ARISING FROM A PARTICULAR WHOLESALE ORDER IS LIMITED TO THE AMOUNT ACTUALLY PAID TO VELZORI FOR THE AFFECTED ORDER. TO THAT SAME EXTENT, VELZORI EXCLUDES INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY AND CONSEQUENTIAL COMMERCIAL LOSSES, INCLUDING LOST PROFITS.

Nothing in these limitations excludes or limits liability where law prohibits doing so, including, as applicable, fraud or intentional misconduct; gross negligence where non-waivable; death or personal injury where limitation is prohibited; product liability that cannot legally be limited; non-waivable statutory rights; and any other liability that applicable law prohibits excluding. These limitations do not eliminate refunds required under these Terms or applicable law. Their applicability depends on the law and circumstances; they are not a promise of enforceability in every jurisdiction.

Limited Business Buyer Indemnification

To the extent permitted by law, the Buyer will indemnify Velzori for reasonable, documented losses, damages and legal costs from third-party claims, only to the extent caused by the Buyer’s materially false resale-certificate representations, unlawful resale, unauthorized product claims or relabeling, improper storage/handling after delivery, violation of law, or material breach of these Terms.

This obligation excludes losses to the extent caused by Velzori’s own negligence, misconduct, defective products or violations of law. Velzori will give reasonably prompt notice and reasonable cooperation; delay in notice reduces the obligation to the extent it materially prejudices the Buyer. The parties will coordinate a reasonable defense. Neither party may settle a claim in a way that imposes an admission, nonmonetary duty or unreimbursed obligation on the other without that party’s prior written consent, not unreasonably withheld. No duplicative recovery is permitted.

Permitted Use, Intellectual Property and Prohibited Conduct

You may browse the Site and save or print pages for lawful reference while preserving proprietary notices. Site text, software, graphics, photos, videos and trademarks belong to Velzori or its licensors; no ownership transfers to you. Do not scrape or systematically copy content without authorization, interfere with security, transmit harmful code or spam, infringe others’ rights, submit unlawful content, or frame, mirror or link to the Site in a misleading or unlawful manner. Submit accurate information and use only Stripe’s payment fields for payment-card details.

External links are provided for convenience and do not endorse or guarantee third-party content. We may limit or suspend Site access for legitimate security, legal, maintenance or material-breach reasons, subject to applicable law and outstanding order obligations. Suspension does not extinguish required refunds or accrued rights.

Good-Faith Disputes, Governing Law and Venue

Before filing a non-emergency lawsuit, the parties agree, to the extent permitted by law, to send written notice describing the dispute and requested resolution and make a good-faith effort to resolve it informally for 30 days after receipt. Send notices to our support email below; we may contact the business using its provided contact details. Either party may seek urgent injunctive or other emergency relief, or file as needed to preserve a claim before a legal deadline. This process does not shorten statutory periods or create a tolling agreement.

Missouri law governs these Terms, without applying choice-of-law rules that would select another jurisdiction, but mandatory applicable law and non-waivable rights remain controlling. For disputes where venue can lawfully be agreed, the parties agree to jurisdiction and venue in state courts located in St. Louis County, Missouri and, where federal jurisdiction exists, the appropriate United States District Court serving St. Louis County, Missouri, to the extent permitted by applicable law. These Terms do not impose mandatory arbitration or a class-action waiver.

Prospective Updates and Severability

Revisions apply prospectively to future Site use and orders after the stated effective date, unless applicable law permits or requires otherwise. A later posting does not by itself replace the version accepted for an already-submitted order. That version remains identifiable in the checkout/order record and dated archive. We will provide any notice or additional acceptance required by law.

If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. Failure to enforce a provision is not a waiver. Provisions intended by their nature to survive fulfillment or termination remain effective, subject to applicable law.

Order Support and Contact

Contact Velzori LLC, company no. LC014672927, at velzori.llc@gmail.com for orders, cancellations, delivery/claim issues, certificate updates or disputes. Include an order reference and brief description. Do not email payment-card numbers, security codes, passwords or SSNs. See our retention policy for record handling.